/* Front support widget polish */
#supportFloatBtn.sw-float {
  opacity: 0.62;
  position: fixed;
  right: 16px;
  bottom: 180px;
  z-index: 999;
  background: linear-gradient(145deg, #c45c5c, #9e3a3a);
  color: #fff;
  padding: 12px 16px 12px 14px;
  border-radius: 999px;
  cursor: pointer;
  box-shadow: 0 10px 28px rgba(158, 58, 58, .35);
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  font-weight: 600;
  border: 1px solid rgba(255, 255, 255, .18);
  transition: transform .15s ease, box-shadow .15s ease, filter .15s ease;
}
#supportFloatBtn.sw-float:hover {
  opacity: 0.88;
  transform: translateY(-2px);
  box-shadow: 0 14px 32px rgba(158, 58, 58, .42);
  filter: brightness(1.05);
}
#supportFloatBtn .sw-dot {
  width: 8px; height: 8px; border-radius: 50%;
  background: #ffd0d0;
  box-shadow: 0 0 0 4px rgba(255, 208, 208, .28);
}
#supportChatModal .sw-panel {
  max-width: 400px;
  width: calc(100vw - 24px);
  height: min(78vh, 640px);
  padding: 0;
  border-radius: 18px;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  border: 1px solid rgba(0,0,0,.06);
  box-shadow: 0 20px 50px rgba(0,0,0,.25);
}
#supportChatModal .sw-head {
  background: linear-gradient(135deg, #22262e, #1a1e25);
  color: #fff;
  padding: 14px 16px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
}
#supportChatModal .sw-head h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 650;
}
#supportChatModal .sw-head .sw-sub {
  font-size: 11px;
  opacity: .7;
  margin-top: 2px;
}
#supportChatModal .sw-close {
  background: rgba(255,255,255,.08);
  border: none;
  color: white;
  width: 32px; height: 32px;
  border-radius: 50%;
  font-size: 18px;
  cursor: pointer;
}
#supportChatMessages.sw-msgs {
  flex: 1;
  overflow-y: auto;
  padding: 14px;
  background: #f3f5f7;
}
#supportChatModal .sw-compose {
  padding: 10px 12px 12px;
  border-top: 1px solid #e8eaed;
  background: #fff;
}
#supportChatModal .sw-compose-row {
  display: flex;
  gap: 6px;
  align-items: flex-end;
}
#supportChatInput.sw-input {
  flex: 1;
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px solid #dde1e6;
  min-height: 42px;
  resize: none;
  font-size: 14px;
  font-family: inherit;
}
#supportChatModal .sw-tool,
#supportChatModal .sw-send {
  border: none;
  border-radius: 12px;
  padding: 10px 12px;
  cursor: pointer;
  font-size: 13px;
  font-weight: 600;
}
#supportChatModal .sw-tool { background: #f0f2f5; color: #444; }
#supportChatModal .sw-send { background: #2a323c; color: #fff; padding: 10px 16px; }
.sw-bubble-wrap {
  display: flex;
  margin-bottom: 10px;
}
.sw-bubble-wrap.me { justify-content: flex-end; }
.sw-bubble-wrap.them { justify-content: flex-start; }
.sw-bubble {
  max-width: 82%;
  padding: 8px 12px;
  border-radius: 14px;
  font-size: 13px;
  line-height: 1.45;
  word-break: break-word;
}
.sw-bubble-wrap.me .sw-bubble {
  background: #d8efe4;
  border-bottom-right-radius: 4px;
}
.sw-bubble-wrap.them .sw-bubble {
  background: #fff;
  border: 1px solid #e8eaed;
  border-bottom-left-radius: 4px;
}
.sw-bubble .meta { font-size: 11px; color: #999; margin-bottom: 4px; }
.sw-bubble .foot { font-size: 10px; color: #bbb; text-align: right; margin-top: 4px; }
.sw-bubble img, .sw-bubble video { max-width: 100%; border-radius: 8px; margin-top: 4px; }
.sw-welcome {
  text-align: center;
  color: #888;
  font-size: 12px;
  padding: 18px 10px 8px;
}

/* 网盘悬浮窗：贴在在线客服下方 */
#diskFloatBtn.sw-float-disk {
  opacity: 0.62;
  position: fixed;
  right: 16px;
  bottom: 122px;
  z-index: 999;
  /* 尺寸与在线客服悬浮钮一致 */
  background: linear-gradient(145deg, #5eb8f0, #3a9fd9);
  color: #fff;
  padding: 12px 16px 12px 14px;
  border-radius: 999px;
  cursor: pointer;
  box-shadow: 0 10px 28px rgba(58, 159, 217, .35);
  display: none;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  font-weight: 600;
  line-height: 1;
  border: 1px solid rgba(255, 255, 255, .28);
  transition: transform .15s ease, box-shadow .15s ease, filter .15s ease;
  box-sizing: border-box;
}
#diskFloatBtn.sw-float-disk:hover {
  opacity: 0.88;
  transform: translateY(-2px);
  box-shadow: 0 14px 32px rgba(58, 159, 217, .42);
  filter: brightness(1.05);
}
#diskFloatBtn .sw-disk-icon {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #d6efff;
  box-shadow: 0 0 0 4px rgba(214, 239, 255, .28);
  flex-shrink: 0;
}

/* 成为代理悬浮窗：贴在在线客服上方 */
#agentFloatBtn.sw-float-agent {
  opacity: 0.62;
  position: fixed;
  right: 16px;
  bottom: 238px;
  z-index: 999;
  background: linear-gradient(145deg, #07c160, #06ae56);
  color: #fff;
  padding: 12px 16px 12px 14px;
  border-radius: 999px;
  cursor: pointer;
  box-shadow: 0 10px 28px rgba(7, 193, 96, .35);
  display: none;
  align-items: center;
  gap: 8px;
  font-size: 14px;
  font-weight: 600;
  line-height: 1;
  border: 1px solid rgba(255, 255, 255, .28);
  transition: transform .15s ease, box-shadow .15s ease, filter .15s ease;
  box-sizing: border-box;
}
#agentFloatBtn.sw-float-agent:hover {
  opacity: 0.88;
  transform: translateY(-2px);
  box-shadow: 0 14px 32px rgba(7, 193, 96, .42);
  filter: brightness(1.05);
}
#agentFloatBtn .sw-agent-icon {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #d6ffe8;
  box-shadow: 0 0 0 4px rgba(214, 255, 232, .28);
  flex-shrink: 0;
}